lpo88 FAQ

No. Each user may hold only one active account on lpo88. If you open a second account using your name or email address, we may suspend both accounts. This rule helps us prevent fraud and comply with our KYC requirements.

If you have forgotten your username or password, use the password recovery option on the login page. If you cannot recover your account, contact our support team. Do not attempt to open a new account as a workaround.

KYC (Know Your Customer) verification on lpo88 requires two documents: proof of identity and proof of address. Accepted identity documents are a valid passport, national ID card, or driver's license. Proof of address may be a recent utility bill, bank statement, or government-issued document showing your name and address.

Upload clear, readable photos of both sides of your identity document and your address document. Verification typically takes a few hours. Once verified, you can make deposits and withdrawals on lpo88.

If your documents are rejected, we will notify you with the reason. You may resubmit corrected documents. If you have questions about the verification process, contact our support team.

To request deletion of your data from lpo88, contact our support team. Include your username and account email in your request. We will verify your identity and process your request in accordance with applicable law.

Note that we may retain some personal information for legal or compliance reasons (for example, records of transactions for regulatory review). We will inform you of any data we must retain. Your data-deletion request does not affect our obligation to keep records required by law.

For detailed information about data handling and privacy, see our privacy policy

To deposit via local payment, online payment, or e-wallet on lpo88, log in to your account and go to the Deposit section. Select your payment method (mobile banking, local payment, or online payment), enter the amount, and click Proceed. You will be redirected to the payment app or web page to authorize the transaction.

After you authorize the payment, the funds transfer to your lpo88 account. Most deposits arrive within a few minutes. Once credited, your balance updates and you can use the funds immediately.

If your deposit does not arrive, check your payment app to confirm the transaction went through. If the payment succeeded but the funds did not appear on lpo88, contact our support team with your transaction reference number.

Yes. lpo88 accepts deposits via virtual accounts from e-wallet, mobile banking, local payment, and online payment. When you choose a bank transfer on lpo88, we generate a unique virtual account number for you. You transfer funds to this number using your bank's mobile or online app.

Virtual account transfers may take a few minutes or up to a few hours, depending on your bank and the time of day. Once the transfer arrives, your lpo88 balance updates automatically. You do not need to contact us to confirm the deposit.

If your transfer does not arrive within several hours, check your bank statement to verify the transaction went through. If the transfer succeeded but funds did not appear on lpo88, contact our support team with your bank reference number.

If you have a promotion code for lpo88, enter it during account registration or in your Account Settings after logging in. On the registration page, look for a Promotion Code field near the end of the form. On the settings page, go to Promotions or Rewards and paste your code.

After you enter a valid code, the promotion applies to your account. Check the Promotions page on lpo88 to see what offers are currently available and any terms that apply.

If your code is rejected or expires, contact our support team. We cannot apply expired codes retroactively.

lpo88 offers four main game categories: football betting (Liga 1, Piala AFF, Champions League, and other leagues); live-dealer tables (Dragon Tiger, Blackjack, Roulette, Baccarat, with real dealers and live video); slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, and others); and esports markets (Mobile Legends, Free Fire, PUBG Mobile, and other tournaments).

Each category has its own rules and odds. Football selections settle based on official match results. Live-dealer games settle based on the cards or numbers dealt. Slots use certified random-number generators. Esports markets settle based on official tournament results.

Browse the Games or Markets section on lpo88 to explore all available selections. If you have questions about rules or settlement, contact our support team.

We aim to respond to support queries via email and live chat within a few business hours. Response times may be longer during holidays such as Idul Fitri and Idul Adha. Urgent queries (account security, payment issues, settlement disputes) are prioritized.

To speed up your response, include your username, account email, and a clear description of your issue. If you are reporting a settlement dispute, include your selection ID and the result you are disputing.

If you do not receive a response within a reasonable time, follow up with our support team or request escalation to our management team.